How cancelling a Flowbit subscription works, and when Flowbit Technologies refunds a payment.
1. Try before you pay
Every workspace starts with a 15-day trial of all four products with no card, so you can decide before paying anything.
2. Cancelling
The workspace owner can cancel at any time from Settings → Subscription. Cancelling stops the next renewal; you keep full access until the end of the period you have already paid for.
After that, the workspace becomes read-only for 30 days so you can export what you need. Nothing is deleted when a subscription ends.
3. Refunds
We don’t refund part-used periods, monthly or yearly. Cancel any time and you won’t be charged again.
- If you were charged twice, or charged after cancelling, we refund the extra charge in full to the original payment method.
- Refunds go back through Razorpay to the card, UPI account or bank you paid from; your bank may take a few working days to show them.
4. Changing your plan
Adding people or products is charged only for the rest of the current period. Removing them takes effect from your next renewal, so you are never charged twice for the same seat.
5. Failed payments
If a renewal payment fails, you keep full access for 7 days while it is retried. After that the workspace becomes read-only until payment is made.
6. Questions
Write to support@flowbit.app with your workspace name and the payment reference shown on your invoice.